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new design delivers better training results
the brief
Our expertise in developing training brands and materials enabled Somerfield to introduce new training initiatives across their range of stores, tailored to the stores size and employee's position. Projects included:
- the creation of new logos for training programmes
- step-by-step user guides to accompany Chip & PIN initiatives
- a support guide for a new company wide leadership programme
- store development posters to advertise our in-house training programmes and new media applications to store staff.
the results
"Without exception every member of the Litchfield Morris team provide a superb level of customer service but do so in a very human and honest way without the trapping and pretence often found in larger organisations."
Head of Retail Training
Somerfield Stores Ltd |
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