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customer focussed training services
the brief
A substantial systems upgrade demanded high quality staff training resources to facilitate system changeover and their efficient recording of information. Working with RAC we designed and produced training support products within exacting timescales.
the results
The results are human centred, job specific and work effectively across the board. Enthusiastically used, the organisation including its CEO is delighted, and customers benefit from improved service.
"We really appreciated working with you. Chris handled us so well and patiently despite all our changes! The job has turned out brilliantly and everyone is pleased, including the CEO it's being used and it's working not staying in a cupboard."
Judith Belcher
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